A complete lifecycle support approach for every induction heating system
Saet Induction supports customers throughout the entire lifecycle of their induction heating systems, ensuring performance, reliability, and continuous operational readiness — regardless of the original manufacturer. Through an international network of strategically located service centers, certified technical expertise, and a comprehensive portfolio of aftermarket solutions, we guarantee fast response times and global service continuity wherever our customers operate.
Our 24/7 Help Desk provides constant technical support to ensure uninterrupted assistance whenever needed, while preventive and corrective maintenance, advanced diagnostics, spare parts management, and tailored upgrade programs help maximize system availability and long-term productivity.
FOR GLOBAL SUPPORT – globalservicehd@saetemmedi.com
Technical Assistance / Help desk / Training
+39 011 99 77 907 | +39 335 7846390
Warranty Service
Spare Parts and Repairs
+39 346 4792439 | +39 335 7724846 | +39 345 2451293
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Aftermarket and Services Solutions
Support Services
Aftermarket
Warranty
Training
Process monitoring
A quick overview
Spare Parts
Saet Induction provides an extensive computerized inventory of spare parts for any induction heating system — regardless of manufacturer, type, or application. Our support goes far beyond part supply: customers can rely on qualified technical assistance, fast response in emergency situations, and complete service continuity. Thanks to advanced simulation capabilities and dedicated coil development expertise, we supply both commercial components and proprietary Saet Spa-manufactured parts, ensuring maximum reliability and operational uptime.
- Extensive digital inventory of components for all brands and system types
- Fast delivery and 24/7 emergency handling
- Qualified technical support for correct operation and long-term reliability
- Custom coil design: FEM simulation, 3D modelling, coil manufacturing, laboratory testing
- Wide availability of both commercial and SAET-manufactured components
- Spare parts and accessories: coils, showers, tooling, electronic boards, MF transformers, bus bars
- Laboratory analysis to validate component performance
- End-to-end support from design to replacement
Repairs
With decades of experience in the design and construction of induction heating systems, Saet Induction offers advanced repair, reconstruction, and enhancement services for coils and components used in hardening, tempering, annealing, and heat-treating processes.
Using state-of-the-art machine tools, certified materials, and skilled technicians, we deliver fast, precise, and durable interventions, including design improvements that extend equipment lifespan and increase overall efficiency.
- Repair, overhaul, and reconstruction of coils of any size, shape, or application
- Quick-disconnect adapters and water-cooled bus bars for existing equipment
- Customized coil laminations and flux concentrator materials
- Repair or replacement of quench chambers, rings, and blocks
- Integration of “coil shot” life-tracking systems
- Design improvements for enhanced induction efficiency and performance
Field modification & Equipment retrofit
Saet Induction is committed to the continuous improvement of induction system reliability and performance. During on-site evaluations, our engineers identify operating conditions, diagnose root causes, and define targeted retrofit solutions to modernize equipment, increase safety, and optimize energy usage. Through mechanical revisions, upgrades of critical components, and integration of the latest Industry 4.0 technologies, we extend equipment lifecycle and improve overall process quality.
- Technical analysis and diagnostics of system behavior and faults
- Retrofit and modernization to increase reliability and performance
- Component and system upgrades: Power Supply, Automation System, Inducontrol, Equipment, Control System
- Energy and functional optimization of existing installations
- Industry 4.0 technology integration
- Dedicated support from evaluation through implementation
Maintenance contract
Proper preventive maintenance significantly reduces downtime risk and long-term operating costs. Saet Induction offers customized Maintenance Contracts designed around each system’s power unit, control architecture, and production cycles.
Our procedures — compliant with ISO 9001 and ISO 14001 — anticipate potential failures, increase operational continuity, and support long-term efficiency of Inducontrol and power systems.
- Significant downtime reduction via structured predictive maintenance
- Customized procedures for each power unit and control system
- Preventive maintenance for continuous efficiency and reliability
- Upgrade options for continuous HW/SW updates
- Inductor repair and overhaul programs
- Tailor-made plans aligned with production needs
Preventive & predictive maintenance software (PPM)
Saet Induction’s PPM platform supports operators in planning and managing maintenance activities. Through smart, modular, and fully customizable functions, the software helps reduce unexpected downtime and optimize resource allocation.
- Modular architecture with selectable operational packages
- Support for planning and monitoring maintenance tasks
- Smart algorithms recommend optimized interventions
- Preventive analysis to reduce unplanned downtime
- Extensive data collection for tracking failures and trends
- Interactive TPM features and guided maintenance plans
- Easy integration, non-invasive installation, fully customizable
CMS (Converter Management System)
CMS 4.0 enables full Industry 4.0 connectivity between Saet Induction converters and the plant network. It provides real-time access to production data, alarms, quality metrics, and maintenance information through a secure, intuitive interface accessible from HMI, touch panel, or web-enabled devices.
- Full Industry 4.0 integration with the plant network
- Real-time monitoring of production, alarms, maintenance, and quality
- Secure access via machine HMI or any web browser
- Full connectivity with the Control Room
- Smart and intuitive user interface
- Enhanced computing power and connectivity of Saet converters